Cracked Windshield? Know What to Do—and What Not To Do!

Cracked windshields are by no means limited to the winter months. Gravel, debris, hail, and other common causes of windshield cracks and chips can happen any time of the year; however, the extreme temperature changes common to the midwest in the winter can indeed lead to windshield damage. While most of us would love to believe that a cracked windshield will never happen to us, the truth of the matter is it’s a fairly common problem. So, if you encounter a cracked windshield what should you do… and what should you not do?


Remain calm – A cracked windshield is definitely not ideal but it isn’t the end of the world. It is important to remain calm when faced with a damaged windshield, especially if you’re driving.

Check your view – ensure that the crack doesn’t obstruct your view at all. If it does, consult with a glass professional immediately; do not continue to drive around with the crack.

Contact your insurance company – If you have comprehensive coverage, windshield repair or replacement may cost you little or nothing. Contact your insurance agent to find out more.

Consult a glass professional – Have a glass pro (like those at Jack’s Glass) evaluate the damage. Taking this step early on can help you avoid further damage (ex. the crack widening); this could be the difference between a repair job and a replacement job.

Keep the crack clean and dry – Place a piece of clear tape over the crack to keep dirt from getting into it. When dirt and other debris gets into the crack it can make the damage more difficult to repair. In addition, if water gets in the crack and freezes it can cause further damage.

Avoid extreme temperatures – Extreme heat and cold can cause the glass to expand and contract furthering the damage. Avoid extreme temperatures by parking in a garage when possible.


Ignore the problem – As mentioned above, a cracked windshield is not ideal nor is it fun but ignoring it will not make the problem go away. Take action sooner rather than later to avoid additional damage and mitigate safety concerns.

Jostle or put pressure on the glass – When your windshield is compromised you do not want to put additional stress on it. For example, do not run your car through the car wash or scrape the windshield in the winter. Try not to slam car doors or place anything on the windshield.

When dealing with a cracked windshield, follow these dos and don’ts to avoid additional damage and putting yourself and other drivers in harm’s way. If a crack is quite severe and compromises your ability to see clearly, do not drive the vehicle! Contact a glass professional right away and either schedule an in-home (or on location) service call or arrange to have your car towed to them. The inconvenience of not being able to use your vehicle is not worth the risk of injuring yourself or other drivers.

You can trust that the experts at Jack’s Glass to fix the damage to your car’s windshield quickly, with a focus on high-quality repair and exceptional customer service. Find a location near you or call us at 859-342-JACKS (5225) to find out how we can help.

Jack’s Glass provides repair and replacement for auto glass, custom solutions for shower and tub enclosures, and many other residential glass items. In addition, we do custom glass projects for businesses. We proudly serve Cincinnati and Northern Kentucky, with locations in Elsmere, Covington, Alexandria and Dry Ridge.